A1 Dog Products & Services Privacy Policy

1. Introduction

A1 Dog Products and Services (referred to as "we", "us", or "our") is committed to protecting your privacy in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we manage your personal information and safeguard your privacy.

2. Collection of Personal Information

We collect personal information to provide you with our products and services. The types of personal information we may collect include:

• Name
• Contact      details (email address, phone number, postal address)
• Payment      information
• Information      regarding your pet(s), such as breed and age
• Any      other personal information you provide to us

We collect this information directly from you when you interact with us, including when you:

• Visit      our website
• Purchase      our products or services
• Subscribe      to our newsletters
• Contact      us for customer support

3. Use of Personal Information

We use your personal information for purposes including:

• Processing      orders and managing accounts
• Delivering      products and services
• Communicating      with you about your orders, services, or our offers
• Responding      to your inquiries and providing customer support
• Improving      our products and services
• Complying      with legal obligations

4. Disclosure of Personal Information

We do not disclose your personal information to third parties except as required or permitted by law. Situations where we may disclose your personal information include:

• To      third-party service providers who assist us in operating our business      (such as payment processors, couriers, and IT service providers)
• To      comply with legal requirements, such as responding to a court order or      regulatory request

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. We implement security measures, including:

• Encryption      of data
• Secure      storage facilities
• Regular      security reviews and updates

6. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated. To do this, please contact us using the details provided below.

7. Cookies and Website Analytics

Our website uses cookies and analytics to enhance your experience. Cookies are small files placed on your device that help us understand your preferences and tailor our website accordingly. You can control cookie preferences through your browser settings.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

A1 Dog Products and Services
Email: admin@a1dog.com.au
Phone: 0400969667
Postal Address: Po Box 84 Salisbury 5108

11. Complaints

If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details above. We will investigate your complaint and respond to you as soon as possible. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).