terms of use

1. Agreement to Terms By accessing and using the services offered by A1 Dog Products and Services (hereinafter referred to as "A1 Dog Products"), you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please discontinue using our services.

2. Services Provided A1 Dog Products offers dog training, dog walking, the sale of dog-related products (including food, treats, harnesses, enrichment toys), and pet cremation services. These services are provided in compliance with Australian laws and regulations.

3. User Eligibility Users must be 18 years or older to engage in business with A1 Dog Products. By using our services, you represent that you meet this age requirement.

4. Compliance with Local Laws All users must comply with relevant local, state, and national laws in Australia. A1 Dog Products ensures compliance with the Australian Competition and Consumer Act 2010, Fair Trading Acts, and other applicable laws regarding the sale of goods and services, including those pertaining to animal welfare and consumer rights.

5. Use of Services Users agree to use A1 Dog Products' services for lawful purposes only. Any misuse, abuse, or unlawful activity relating to our services will result in immediate termination of access and may be reported to authorities.

6. Liability Limitation A1 Dog Products takes all necessary precautions to ensure the safety and welfare of pets in our care and compliance with the relevant animal welfare laws, including the Animal Welfare Act in each Australian state and territory. However, we are not liable for any unforeseeable accidents, injuries, or damages that may occur during the provision of our services, including but not limited to dog training and walking.

7. Product Sales and Returns Our products are sold in compliance with Australian Consumer Law (ACL). If a product is found to be faulty, users have the right to a repair, replacement, or refund under the ACL. Customers must provide proof of purchase for returns. Refunds will not be issued for change of mind.

8. Privacy and Data Collection We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth). Any data collected through your use of our services will be handled in line with our [Privacy Policy], ensuring compliance with Australian privacy laws.

9. Cremation Services Our cremation services comply with state and local legislation regarding the handling and disposal of animal remains. A1 Dog Products reserves the right to refuse service if it is in breach of any applicable laws or safety regulations.

10. Intellectual Property All content provided by A1 Dog Products, including but not limited to website content, logos, designs, and videos, is the intellectual property of A1 Dog Products and protected under Australian copyright laws. Unauthorized use, reproduction, or distribution of this content is prohibited.

11. Amendments to Terms A1 Dog Products reserves the right to modify these Terms of Use at any time. Users will be notified of changes via email or through our website. Continued use of our services after changes have been made constitutes your acceptance of the new terms.

12. Dispute Resolution Any disputes arising under these terms will be resolved in accordance with the laws of Australia. In the event of a dispute, both parties agree to seek resolution through mediation before proceeding to litigation.

13. Governing Law These Terms of Use are governed by the laws of Australia, and you agree to submit to the jurisdiction of the courts in your relevant Australian state or territory.

14. Contact Information For any questions or concerns about these Terms of Use, please contact us at:

A1 Dog Products and Services
Email: sales@a1dog.com.au
Phone: 0400969667